Cadabam's Hospitals

Growth Pilot

Workspace · demo data

Agent team

The 10 AI agents that run the Cadabam's growth pilot end to end, from enrichment to CRM sync.

Agents

18

13 live · 5 beta

Total runs

17,758

this pilot cycle

Avg. success rate

90%

3%

vs last cycle

Recent activity

34

live feed events

Avg accuracy

90%

Avg hallucination

3.2%

Runs by agent

Share of total agent runs this cycle

Enrichment1,284Aiera942Call942WhatsApp2,310Pipeline611CRM1,120Insight148Aiera320Marketing205Spend96Renewal418Visit786Compliance3,140Occupancy512Referrer274Concierge4,120Trigger342Pricing188

Status split

Live vs beta agents

18

agents

Live1372%
Beta528%

Roster

Role, run volume and success rate per agent

Enrichment Agent

Enriches every enquiry with firmographics and intent signals

1,284 runs96%live

Aiera Voice

Calls new enquiries within 60 seconds and qualifies beds, timeline, budget

942 runs91%live

Call Analyst

Summarises calls, scores intent and extracts objections

942 runs94%live

WhatsApp Agent

Runs follow-up sequences and visit confirmations

2,310 runs88%live

Pipeline Agent

Moves deals across stages and flags stalled opportunities

611 runs92%live

CRM Sync

Two-way sync with Salesforce records and activities

1,120 runs99%live

Insight Agent

Clusters objections and demand patterns across conversations

148 runs90%live

Aiera Sense

Tracks competitors, brand mentions and market signals

320 runs87%live

Marketing Agent

Drafts location-specific ads, reels and WhatsApp copy

205 runs85%beta

Spend Agent

Reallocates ad budget against bed value, not lead count

96 runs89%beta

Renewal Agent

Calls every account inside its renewal window and records stated intent

418 runs93%live

Visit Agent

Books, confirms and recovers no-show visits across all centres

786 runs90%live

Compliance Agent

DND scrub, calling window enforcement and consent logging before every dial

3,140 runs100%live

Occupancy Agent

Forecasts 30 and 90 day occupancy per centre and raises alerts

512 runs88%live

Referrer Agent

Tracks referrer-sourced enquiries, response times and channel quality

274 runs86%beta

Concierge Agent

Handles patient requests over WhatsApp and routes tickets to community teams

4,120 runs94%live

Trigger Agent

Watches funding, filings, hiring and lease expiries to create demand before enquiries

342 runs79%beta

Pricing Agent

Recommends per-centre floor prices from realised rate and headroom

188 runs84%beta

Evals

Accuracy, hallucination rate and escalation correctness per agent

Accuracy

Enrichment88%
Aiera86%
Call84%
WhatsApp93%
Pipeline94%
CRM92%
Insight89%
Aiera94%
Marketing85%
Spend90%
Renewal94%
Visit85%
Compliance96%
Occupancy88%
Referrer88%
Concierge92%
Trigger87%
Pricing92%

Hallucination rate

Enrichment5%
Aiera2%
Call5%
WhatsApp1%
Pipeline5%
CRM2%
Insight4%
Aiera5%
Marketing3%
Spend4%
Renewal1%
Visit5%
Compliance2%
Occupancy1%
Referrer2%
Concierge4%
Trigger2%
Pricing4%

Escalation correctness

Enrichment94%
Aiera86%
Call88%
WhatsApp81%
Pipeline95%
CRM83%
Insight89%
Aiera94%
Marketing95%
Spend85%
Renewal81%
Visit88%
Compliance94%
Occupancy80%
Referrer84%
Concierge94%
Trigger87%
Pricing79%

Weekly run volume by agent role

Runs per day, grouped by function

MonTueWedThuFriSatSun
Enrichment21241926221715
Aiera16191421171210
Call16191421171210
WhatsApp39423744403533
Pipeline10138151164
CRM19221724201513

Agent team insights

Patterns from this cycle's evals and activity

  • Escalation correctness is the tightest eval band

    Evals

    Most agents cluster within a 15-point range on escalation correctness, suggesting the shared escalation rules are well calibrated.

  • Hallucination rate creeps up for enrichment-heavy agents

    Quality

    Agents that synthesise free-text summaries show slightly higher hallucination scores — worth a targeted prompt review this sprint.

Recent runs

Live activity feed across all agents

  • Enrichment Agent enriched enquiry

    Sentinel Health · 64 beds · pre-IPO signals found

    20699d ago
  • Aiera Voice qualified call

    Northloop Fintech visit booked for Thursday 11:30am

    20699d ago
  • WhatsApp Agent sent follow-up

    Brightfold Studios · missed call recovery sequence

    20699d ago
  • CRM Sync pushed record

    Havenpay synced to Salesforce as SF-40131

    20699d ago
  • Insight Agent new insight

    Parking ratio blocks Indiranagar enterprise deals (6 calls)

    20699d ago
  • Marketing Agent drafted creative

    Mangaluru GCC Launchpad · ad copy sent for review

    20699d ago
  • Spend Agent budget advice

    Recommended cutting Flex Bed Day Care Pass spend by ₹1.4L

    20699d ago
  • Aiera Sense competitor alert

    Rival opened 1,40 beds at Mangaluru Kankanady

    20699d ago
  • Enrichment Agent enriched enquiry

    Zenith GCC India · 84 beds · India entity registered last month

    20699d ago
  • Aiera Voice qualified call

    Quantile Labs · 19 beds · visit held for Thursday

    20699d ago
  • Aiera Voice escalated to human

    Fold Payments named a competitor quote, handed to Meghna S. in 24 seconds

    20699d ago
  • WhatsApp Agent sent sequence

    Vijayawada recovery nudge sent to 46 dormant Benz Circle enquiries

    20699d ago
  • CRM Sync pushed record

    Orbit Semiconductors synced to Salesforce as SF-40158

    20699d ago
  • CRM Sync resolved conflict

    Duplicate Lattice Insurance record merged, activity history preserved

    20699d ago
  • Insight Agent new insight

    Fit-out timeline now beats price in enterprise calls (12 calls)

    20699d ago
  • Insight Agent pattern confirmed

    Phased ramps requested in 9 of 10 large asks this fortnight

    20699d ago
  • Marketing Agent drafted creative

    Vijayawada Recovery Push · four assets sent for review

    20700d ago
  • Marketing Agent localised copy

    Bengaluru GCC Corridor ad set translated to Kannada variant

    20700d ago
  • Spend Agent budget move

    Shifted ₹1.8L from Gachibowli Value Story to Vijayawada Recovery Push

    20700d ago
  • Spend Agent flagged waste

    Kondapur Studio Spaces marked cut, ₹1.2L freed

    20700d ago
  • Aiera Sense competitor alert

    Rival announced 3,2 beds in Vijayawada

    20700d ago
  • Aiera Sense brand mention

    Sarjapura community team named in six new five-star reviews

    20700d ago
  • Pipeline Agent stage moved

    Trellis Cloud advanced to Negotiation, 36 beds

    20700d ago
  • Pipeline Agent stalled deal

    Bluewave Gaming untouched for 9 days, owner notified

    20700d ago
  • Renewal Agent expansion signal

    Helix Analytics crossed 92% bed utilisation for three weeks

    20700d ago
  • Renewal Agent risk flag

    Copperleaf Legal stated contraction on a call despite a healthy rating

    20700d ago
  • Visit Agent visit booked

    Skyloom Aerospace · Cadabam's Bejai · Wednesday 10:00am

    20700d ago
  • Visit Agent no-show recovery

    Marigold Retail rebooked after a missed Friday slot

    20700d ago
  • Compliance Agent dnd scrub

    1,284 numbers checked against the national registry before dialling

    20700d ago
  • Compliance Agent window enforced

    Nine queued calls held back to the next permitted calling window

    20700d ago
  • Occupancy Agent forecast update

    Vijayawada 90-day forecast revised up 2.5 points on the recovery campaign

    20700d ago
  • Occupancy Agent alert

    Keshwapur occupancy fell below 75%, review scheduled

    20701d ago
  • Referrer Agent channel update

    Two Chennai referrers reported below-market competitor quotes

    20701d ago
  • Concierge Agent ticket resolved

    Kondapur HVAC complaint closed in 41 minutes, patient notified

    20701d ago