Conversations · demo data
Caller coaching leaderboard
Score, call volume and checklist trends for every caller — enterprise sales reps and Aiera Voice AI — at Cadabam's.
Callers tracked
11
Avg coaching score
82
out of 100
Calls this cycle
2,561
Top score
91
AI caller avg
86
3 agents
Sales rep avg
81
8 reps
AI vs human team comparison
Average score and call volume
Score distribution
Callers by tier
Coaching insights
Patterns across the roster
AI callers now outscore the sales floor average
TeamAiera-driven callers average 86 vs 81 for enterprise sales — largely from consistent checklist adherence on discovery questions.
Objection handling remains the most common gap
GapAcross low scorers, pricing objection handling and next-step confirmation are the two most repeated coaching notes.
Full roster
Sortable by score, sorted descending
| Caller | Team | Score | Calls | Top strength | Top gap |
|---|---|---|---|---|---|
| Aiera (Voice AI) | AI caller · All cities | 91 | 942 | Speed to lead | Escalates late on pricing disputes |
| Aiera Renewal (Voice AI) | AI caller · Renewal book | 89 | 418 | Consistent renewal coverage | Misses sarcasm as positive sentiment |
| Kabir M. | Enterprise Sales · Bengaluru | 88 | 71 | GCC fluency | Talks over objections |
| Meghna S. | Enterprise Sales · Bengaluru | 86 | 128 | Discovery depth | Rushes pricing |
| Meghna S. · Enterprise team | Team roll-up · Bengaluru | 85 | 312 | Team visit conversion | Uneven pricing discipline across the team |
| Nikhil R. | Referrer Channel · Chennai | 84 | 48 | Referrer rapport | Skips qualification on referred leads |
| Anita G. | Enterprise Sales · Hyderabad | 82 | 84 | Inclusions framing | Under-qualifies budget |
| Rahul K. | Enterprise Sales · Mangaluru | 79 | 96 | Commercial framing | Long monologues |
| Aiera Outbound (Voice AI) | AI caller · Trigger campaigns | 77 | 342 | Never breaches calling windows | Low personalisation on cold triggers |
| Dev B. | Revenue Ops · Chennai | 74 | 57 | CRM hygiene | Low discovery depth |
| Tara I. | Enterprise Sales · Vijayawada | 71 | 63 | Local market knowledge | Discounts early |
Aiera (Voice AI)
AI caller · All cities
Speed to lead, Consistent qualification
Escalates late on pricing disputes
View scorecard
Aiera Renewal (Voice AI)
AI caller · Renewal book
Consistent renewal coverage, Records stated intent verbatim
Misses sarcasm as positive sentiment
View scorecard
Kabir M.
Enterprise Sales · Bengaluru
GCC fluency, Multi-site framing
Talks over objections
View scorecard
Meghna S.
Enterprise Sales · Bengaluru
Discovery depth, Visit conversion
Rushes pricing, Skips next-step confirmation
View scorecard
Meghna S. · Enterprise team
Team roll-up · Bengaluru
Team visit conversion, Strong proposal follow-through
Uneven pricing discipline across the team
View scorecard
Nikhil R.
Referrer Channel · Chennai
Referrer rapport, Fast turnaround
Skips qualification on referred leads
View scorecard
Anita G.
Enterprise Sales · Hyderabad
Inclusions framing, Follow-up discipline
Under-qualifies budget, Avoids competitor comparisons
View scorecard
Rahul K.
Enterprise Sales · Mangaluru
Commercial framing, Board-level language
Long monologues, Weak discovery on facilities
View scorecard
Aiera Outbound (Voice AI)
AI caller · Trigger campaigns
Never breaches calling windows, High dial volume
Low personalisation on cold triggers, Drops calls after two objections
View scorecard
Dev B.
Revenue Ops · Chennai
CRM hygiene, Clear next steps
Low discovery depth, Reads from script
View scorecard
Tara I.
Enterprise Sales · Vijayawada
Local market knowledge, Warmth
Discounts early, Weak on term structure
View scorecard