Workspace · Pilot Brief
Pilot Brief
What the Cadabam's growth AI pilot covers — the agent team, scope, success metrics, connected data sources and rollout plan.
Centres live
7
Bengaluru, Hyderabad, Mysuru & more
Agents in pilot
18
13 live
Patientship models
12
Data sources connected
7
Rollout phases
3
30 / 60 / 90 day
Avg occupancy
84%
What this pilot covers
A 10-agent AI growth team runs end-to-end across Cadabam's's enquiry funnel — from the moment a lead lands on a website form or ad, through voice qualification, enrichment, CRM sync, marketing content and ad spend optimisation — across Bengaluru, Hyderabad, Chennai, Mangaluru and Kochi centres.
Cadabam's today
Cadabam's Group · Cadabam's Hospitals — Psychiatry & Neurology · cultivating communities of ambitious people since 1992
Cadabam's Amitha
91% fullCadabam's Amitha, Off Kanakapura Road, Bengaluru 560082
210 beds · live since 1992 · Bengaluru · Kanakapura Road
Founding campus, est. 1992. India's largest psychosocial rehabilitation centre — long-stay recovery for chronic mental illness.
Cadabam's Anunitha
88% fullCadabam's Anunitha De-addiction Centre, Kanakapura Road, Bengaluru 560082
96 beds · live since 2007 · Bengaluru · Kanakapura Road
Detox, harm reduction and dual-diagnosis rehab. Highest family-decision-maker share in the enquiry book.
Cadabam's Hospitals Whitefield
83% fullHope Farm, 13 Junction, Whitefield Main Rd, Whitefield, Bengaluru 560066
74 beds · live since 2016 · Bengaluru · Whitefield
Acute psychiatric and neurology block. Emergency and crisis intake, ECT and rTMS suite.
Cadabam's Adrutha
79% fullCadabam's Adrutha, Bannerghatta Road, Bengaluru 560083
48 beds · live since 2019 · Bengaluru · Bannerghatta
Private-suite recovery programme. Longest average length of stay and highest revenue per bed-day.
Cadabam's Anvita
86% fullCadabam's Anvita, JP Nagar 5th Phase, Bengaluru 560078
36 beds · live since 2020 · Bengaluru · Jayanagar
Child and adolescent programme — ASD, ADHD, SLD, school refusal and adolescent crisis care.
Cadabam's Hyderabad
80% fullCadabam's Rehabilitation Centre, Gachibowli, Hyderabad 500032
62 beds · live since 2022 · Hyderabad · Gachibowli
Telugu-first market. Fastest growing centre, thinnest referral network — the pilot's biggest upside.
Cadabam's Mysuru
77% fullNo 1, Nivedita Nagara, New Kantharaj Urs Road, Bhogadi, Mysuru 570022
40 beds · live since 2023 · Mysuru · Bhogadi
Tier-2 catchment. Strong walk-in OPD, weak digital enquiry supply.
info@cadabams.org · +91 97414 76476 · cadabamshospitals.com
Patientship models the pilot sells
Exactly the Cadabam's product ladder, priced per bed
Inpatient Psychiatric Care
₹3,200 / bed-dayAcute episodes, self-harm risk, psychosis
24×7 supervised admission with psychiatry, nursing and crisis protocols.
Psychosocial Rehabilitation
₹78,000 / monthSchizophrenia, bipolar, chronic illness
3–12 month structured recovery at Amitha — therapy, vocational, family work.
De-addiction & Detox
₹92,000 / monthAlcohol and substance dependence
Medically supervised detox, harm reduction and relapse-prevention at Anunitha.
Dual Diagnosis Programme
₹1,14,000 / monthAddiction plus psychiatric illness
Integrated addiction and psychiatry track with a single case manager.
Child & Adolescent Care
₹1,850 / sessionASD, ADHD, SLD, adolescent crisis
Assessment, remedial therapy, parent training and school liaison at Anvita.
Geriatric Psychiatry & Dementia
₹68,000 / monthDementia, late-life depression
Memory clinic, caregiver training and assisted long-stay.
rTMS & Neuromodulation
₹2,400 / sessionTreatment-resistant depression, OCD
Repetitive transcranial magnetic stimulation, 20–30 session courses.
Therapy & Counselling (Mindtalk)
₹1,500 / sessionAnxiety, stress, relationships, work
CBT, REBT, DBT, family therapy — in centre or online.
Psychometric Assessment
₹4,500 / batteryDiagnosis, IQ, learning, personality
Standardised batteries with clinical psychologist interpretation.
Emergency & Crisis Support
Helpline firstSuicidality, acute agitation
24×7 helpline, ambulance pickup and same-day admission pathway.
Home Care & Neuro Rehab
₹2,900 / visitPost-discharge, mobility-limited
Home counselling, nursing visits and neuro-physiotherapy.
Employee Assistance (EAP)
On requestCorporate HR and campuses
Counselling entitlement, workshops and crisis cover for employers.
What every centre includes
The amenity promise the agents can commit to on a call
Inpatient wards
Shared, twin-sharing and private rooms with 24×7 nursing cover.
Emergency response
Crisis line, ambulance pickup and same-day admission pathway.
Therapy suites
Individual, family and group therapy rooms across every centre.
Neuromodulation
rTMS and modified ECT suites with anaesthesia support.
Diagnostics
In-house labs, EEG, psychometry and pharmacogenomic panels.
Occupational therapy
Vocational units, art, music and horticulture therapy spaces.
Recreation & sport
Gym, yoga lawn, indoor games — structured daily activity schedule.
Family accommodation
Caregiver rooms and structured family visiting programmes.
Nutrition
Clinical dietitian-planned meals, de-addiction nutrition support.
Agent status
Live vs beta across the pilot
18
agents
Centre occupancy
Beds filled vs total, by centre
Pilot readiness insights
What the growth team should watch next
Enrichment and CRM sync agents carry the highest run volume
AgentsThese two agents touch every enquiry regardless of channel, making their accuracy the highest-leverage place to invest coaching time.
Bengaluru and Hyderabad centres are near capacity
CapacityOccupancy above 85% at flagship centres means new enquiries should be steered toward Mysuru and Kochi where beds are more available.
WhatsApp is the fastest-growing connected data source
ChannelConversation volume on WhatsApp Business API has outpaced website chat this quarter — worth prioritising in the Day 31–60 optimisation phase.
The 10 agents
Live and beta agents in this pilot
Enrichment Agent
liveEnriches every enquiry with firmographics and intent signals
1,284 runs · 96% success rate
Aiera Voice
liveCalls new enquiries within 60 seconds and qualifies beds, timeline, budget
942 runs · 91% success rate
Call Analyst
liveSummarises calls, scores intent and extracts objections
942 runs · 94% success rate
WhatsApp Agent
liveRuns follow-up sequences and visit confirmations
2,310 runs · 88% success rate
Pipeline Agent
liveMoves deals across stages and flags stalled opportunities
611 runs · 92% success rate
CRM Sync
liveTwo-way sync with Salesforce records and activities
1,120 runs · 99% success rate
Insight Agent
liveClusters objections and demand patterns across conversations
148 runs · 90% success rate
Aiera Sense
liveTracks competitors, brand mentions and market signals
320 runs · 87% success rate
Marketing Agent
betaDrafts location-specific ads, reels and WhatsApp copy
205 runs · 85% success rate
Spend Agent
betaReallocates ad budget against bed value, not lead count
96 runs · 89% success rate
Renewal Agent
liveCalls every account inside its renewal window and records stated intent
418 runs · 93% success rate
Visit Agent
liveBooks, confirms and recovers no-show visits across all centres
786 runs · 90% success rate
Compliance Agent
liveDND scrub, calling window enforcement and consent logging before every dial
3,140 runs · 100% success rate
Occupancy Agent
liveForecasts 30 and 90 day occupancy per centre and raises alerts
512 runs · 88% success rate
Referrer Agent
betaTracks referrer-sourced enquiries, response times and channel quality
274 runs · 86% success rate
Concierge Agent
liveHandles patient requests over WhatsApp and routes tickets to community teams
4,120 runs · 94% success rate
Trigger Agent
betaWatches funding, filings, hiring and lease expiries to create demand before enquiries
342 runs · 79% success rate
Pricing Agent
betaRecommends per-centre floor prices from realised rate and headroom
188 runs · 84% success rate
Scope
- All new enquiries across five cities and eight Cadabam's centres
- Voice, WhatsApp and website chat channels
- Paid marketing on Meta, Google Search and LinkedIn
- CRM sync limited to Salesforce for the pilot duration
Success metrics
- Cost per lead (CPL): blended and per-platform
- Visit rate: enquiry-to-visit conversion
- Bed value: ₹ pipeline value per bed, not just lead count
- Response time: minutes from enquiry to first AI contact
Data sources connected in the pilot
- Website enquiry forms and chat widget
- Meta, Google Search and LinkedIn ad platforms
- Voice AI call recordings and transcripts (Aiera)
- Salesforce CRM (leads, opportunities, stages)
- WhatsApp Business API conversation threads
- Referrer referral network and walk-in registers
- Public market reports, hiring data and news signals
30 / 60 / 90-day rollout plan
Day 0–30
Foundation
- • Connect enquiry sources, CRM and WhatsApp into one pipeline
- • Deploy Aiera Voice and Enrichment Agent on all new enquiries
- • Baseline CPL, visit rate and response time across cities
Day 31–60
Optimise
- • Turn Insight Agent findings into campaign briefs and coaching updates
- • Launch Meta Analyzer verdicts to reallocate ad-set budget weekly
- • Roll out Aiera Sense competitor and market monitoring
Day 61–90
Scale
- • Expand phased-ramp and inclusive-value playbooks to all cities
- • Automate same-day proposal generation to close the visit-to-proposal gap
- • Review bed-value-per-rupee across channels and lock in next-quarter budget
All figures shown throughout this pilot — leads, calls, spend, CPL, sentiment and agent metrics — are illustrative demo data for evaluation purposes and do not reflect live Cadabam's business numbers.