AI caller · Renewal book
Aiera Renewal (Voice AI)
Checklist adherence, score trend and a personalised drill plan generated by the coaching agent.
Coaching score
89
out of 100
Calls analysed
418
6-week trend
+7
▲ 7%score points
Checklist adherence
88%
Team rank
#2
of 11
Gaps to close
1
Checklist adherence
Radar across six coaching dimensions
Discovery86
Qualification94
Objection handling80
Value framing84
Next step92
Tone90
Score trend
Last six reviewed weeks
Strengths
- Consistent renewal coverage
- Records stated intent verbatim
Gaps
- Misses sarcasm as positive sentiment
Checklist breakdown
Per-dimension adherence score
AI coaching note
Generated from the last review cycle
Flag ambiguous sentiment for human review rather than scoring it positive. Under-claiming is cheaper than a false healthy rating.
Cycle snapshot
Before this coaching cycle vs now
Score at cycle start
82
Score now
89
+7 pts
Calls reviewed
418
Team percentile
Top 18%
Per-call scorecard
Representative calls used for this coaching cycle
Northloop Fintech
Aparna Raghavan · 4m 14s · 20699d ago
Lease expiry in four months, wants single Indiranagar campus. Visit booked.
Sentinel Health
Vikram Iyer · 6m 51s · 20699d ago
64-bed GCC with phased ramp; security/compliance is the decision driver.
Kite & Co Legal
Rohit Sabharwal · 2m 23s · 20699d ago
Law firm needs acoustic cabins; pricing requested for 24 months.
Slate Capital
Arjun Mehta · 1m 36s · 20699d ago
Price objection versus a competitor quote at Gachibowli.
Brightfold Studios
Neha Kulkarni · 0m 00s · 20699d ago
Ordermesh
Karthik Menon · 2m 47s · 20699d ago
Wants expansion rights from 22 to 40 beds by March.
Quantile Labs
Shreya Balan · 1m 30s · 20699d ago
Quantile Labs confirmed 13 beds for Bengaluru; decision hinges on parking.
Threadline Retail
Ananya Rao · 3m 44s · 20699d ago
Threadline Retail confirmed 7 beds for Hubballi; decision hinges on lock-in length.
Kestrel Biosciences
Tanvi Joshi · 5m 58s · 20699d ago
Kestrel Biosciences confirmed 36 beds for Hyderabad; decision hinges on security audits.
Orbit Semiconductors
Rajat Chowdhury · 0m 00s · 20699d ago
Copperleaf Legal
Sneha Kamath · 4m 06s · 20699d ago
Copperleaf Legal confirmed 23 beds for Bengaluru; decision hinges on meeting credits.
Solstice Energy
Ritika Sharma · 6m 20s · 20699d ago
Solstice Energy confirmed 5 beds for Hubballi; decision hinges on parking.
Mango Health
Pooja Sundaram · 2m 14s · 20699d ago
Mango Health confirmed 2 beds for Hyderabad; decision hinges on lock-in length.
Pixelforge Studios
Vivek Malhotra · 5m 35s · 20699d ago
Pixelforge Studios confirmed 39 beds for Kochi; decision hinges on parking.
Cadence Foods
Nandini Ghosh · 6m 42s · 20699d ago
Cadence Foods confirmed 4 beds for Bengaluru; decision hinges on fit-out timing.
Bayleaf Hospitality
Rhea Fernandes · 0m 00s · 20699d ago
Arbor Wealth
Sunita Menon · 4m 50s · 20699d ago
Arbor Wealth confirmed 8 beds for Hyderabad; decision hinges on parking.
Sundial Pharma
Rakesh Pillai · 1m 51s · 20700d ago
Sundial Pharma confirmed 6 beds for Kochi; decision hinges on meeting credits.
Pathfinder EdTech
Jyoti Verma · 2m 58s · 20700d ago
Pathfinder EdTech confirmed 3 beds for Bengaluru; decision hinges on security audits.
Lightkeep Media
Sara Mathew · 5m 12s · 20700d ago
Lightkeep Media confirmed 2 beds for Hubballi; decision hinges on fit-out timing.
Tidalwave Fintech
Aisha Rahman · 7m 26s · 20700d ago
Tidalwave Fintech confirmed 11 beds for Hyderabad; decision hinges on meeting credits.
Overtone Music
Siddharth Jain · 4m 27s · 20700d ago
Bluestone Legal
Ipsita Das · 5m 34s · 20700d ago
Bluestone Legal confirmed 63 beds for Bengaluru; decision hinges on lock-in length.
Wavelength Design
Ritu Kapoor · 7m 48s · 20700d ago
Wavelength Design confirmed 8 beds for Hubballi; decision hinges on security audits.
Peakform Sports
Charu Bansal · 3m 42s · 20700d ago
Peakform Sports confirmed 15 beds for Hyderabad; decision hinges on fit-out timing.
This week's drill plan
Focused practice against the biggest gaps
Mon
Misses sarcasm as positive sentiment
Role-play with the trainer using the last 3 flagged calls; pause at the trigger moment and rehearse the alternative line.
Coaching lead recommendations
Focus next session on "Misses sarcasm as positive sentiment"
PriorityThis is the most frequently flagged gap in the last cycle and appears across multiple call types.
Reinforce "Consistent renewal coverage" as a peer-coaching example
Best practiceConsistently the strongest dimension — worth sharing this caller's approach in the next team huddle.