Cadabam's Hospitals

Growth Pilot

Enterprise Sales · Hyderabad

Anita G.

Checklist adherence, score trend and a personalised drill plan generated by the coaching agent.

All callers

Coaching score

82

out of 100

Calls analysed

84

6-week trend

+8

▲ 8%

score points

Checklist adherence

83%

Team rank

#7

of 11

Gaps to close

2

Checklist adherence

Radar across six coaching dimensions

Discovery88

Qualification72

Objection handling84

Value framing90

Next step80

Tone86

Score trend

Last six reviewed weeks

W1W2W3W4W5W6

Strengths

  • Inclusions framing
  • Follow-up discipline

Gaps

  • Under-qualifies budget
  • Avoids competitor comparisons

Checklist breakdown

Per-dimension adherence score

Discovery
88%
Qualification
72%
Objection handling
84%
Value framing
90%
Next step
80%
Tone
86%

AI coaching note

Generated from the last review cycle

Ask the budget question in the first call, not the third. When a competitor is named, compare inclusions line by line instead of changing the subject.

Cycle snapshot

Before this coaching cycle vs now

Score at cycle start

74

Score now

82

+8 pts

Calls reviewed

84

Team percentile

Top 64%

Per-call scorecard

Representative calls used for this coaching cycle

Fold Payments

Aditya Rane · 7m 05s · 20699d ago

Trellis Cloud

Deepak Nambiar · 3m 21s · 20699d ago

warm

Trellis Cloud confirmed 4 beds for Chennai; decision hinges on meeting credits.

Nimbus Freight

Tarun Shetty · 5m 57s · 20700d ago

warm

Nimbus Freight confirmed 15 beds for Chennai; decision hinges on fit-out timing.

Granite GCC Services

Rohan Pathak · 0m 00s · 20700d ago

Zenith GCC India

Om Prakash Nair · 4m 49s · 20700d ago

warm

Zenith GCC India confirmed 3 beds for Chennai; decision hinges on lock-in length.

This week's drill plan

Focused practice against the biggest gaps

Mon

Under-qualifies budget

Role-play with the trainer using the last 3 flagged calls; pause at the trigger moment and rehearse the alternative line.

Wed

Avoids competitor comparisons

Shadow one Aiera Voice AI call transcript and note how the next step is confirmed before hang-up.

Coaching lead recommendations

  • Focus next session on "Under-qualifies budget"

    Priority

    This is the most frequently flagged gap in the last cycle and appears across multiple call types.

  • Reinforce "Inclusions framing" as a peer-coaching example

    Best practice

    Consistently the strongest dimension — worth sharing this caller's approach in the next team huddle.