Revenue Ops · Chennai
Dev B.
Checklist adherence, score trend and a personalised drill plan generated by the coaching agent.
Coaching score
74
out of 100
Calls analysed
57
6-week trend
+8
▲ 8%score points
Checklist adherence
73%
Team rank
#10
of 11
Gaps to close
2
Checklist adherence
Radar across six coaching dimensions
Discovery64
Qualification78
Objection handling70
Value framing72
Next step88
Tone68
Score trend
Last six reviewed weeks
Strengths
- CRM hygiene
- Clear next steps
Gaps
- Low discovery depth
- Reads from script
Checklist breakdown
Per-dimension adherence score
AI coaching note
Generated from the last review cycle
Two open questions before any pitch. Drop the script on the second call and reflect back what the patient said.
Cycle snapshot
Before this coaching cycle vs now
Score at cycle start
66
Score now
74
+8 pts
Calls reviewed
57
Team percentile
Top 91%
Per-call scorecard
Representative calls used for this coaching cycle
Lattice Insurance
Meera Pillai · 1m 52s · 20699d ago
Lattice Insurance confirmed 9 beds for Mangaluru; decision hinges on fit-out timing.
Stonebridge Advisory
Kavya Reddy · 4m 28s · 20699d ago
Stonebridge Advisory confirmed 7 beds for Mangaluru; decision hinges on security audits.
Corevault Security
Alisha Dhawan · 7m 04s · 20700d ago
Corevault Security confirmed 19 beds for Mangaluru; decision hinges on lock-in length.
Fernpath Consulting
Lakshmi Iyer · 3m 20s · 20700d ago
Fernpath Consulting confirmed 7 beds for Mangaluru; decision hinges on parking.
This week's drill plan
Focused practice against the biggest gaps
Mon
Low discovery depth
Role-play with the trainer using the last 3 flagged calls; pause at the trigger moment and rehearse the alternative line.
Wed
Reads from script
Shadow one Aiera Voice AI call transcript and note how the next step is confirmed before hang-up.
Coaching lead recommendations
Focus next session on "Low discovery depth"
PriorityThis is the most frequently flagged gap in the last cycle and appears across multiple call types.
Reinforce "CRM hygiene" as a peer-coaching example
Best practiceConsistently the strongest dimension — worth sharing this caller's approach in the next team huddle.