Enterprise Sales · Bengaluru
Kabir M.
Checklist adherence, score trend and a personalised drill plan generated by the coaching agent.
Coaching score
88
out of 100
Calls analysed
71
6-week trend
+8
▲ 8%score points
Checklist adherence
86%
Team rank
#3
of 11
Gaps to close
1
Checklist adherence
Radar across six coaching dimensions
Discovery90
Qualification88
Objection handling78
Value framing92
Next step86
Tone84
Score trend
Last six reviewed weeks
Strengths
- GCC fluency
- Multi-site framing
Gaps
- Talks over objections
Checklist breakdown
Per-dimension adherence score
AI coaching note
Generated from the last review cycle
Let the objection finish. Two seconds of silence before responding raises acceptance more than any rebuttal.
Cycle snapshot
Before this coaching cycle vs now
Score at cycle start
80
Score now
88
+8 pts
Calls reviewed
71
Team percentile
Top 27%
Per-call scorecard
Representative calls used for this coaching cycle
Northloop Fintech
Aparna Raghavan · 4m 14s · 20699d ago
Lease expiry in four months, wants single Indiranagar campus. Visit booked.
Sentinel Health
Vikram Iyer · 6m 51s · 20699d ago
64-bed GCC with phased ramp; security/compliance is the decision driver.
Havenpay
Priya Deshmukh · 3m 08s · 20699d ago
Hard move-in deadline next month; events space is the emotional hook.
This week's drill plan
Focused practice against the biggest gaps
Mon
Talks over objections
Role-play with the trainer using the last 3 flagged calls; pause at the trigger moment and rehearse the alternative line.
Coaching lead recommendations
Focus next session on "Talks over objections"
PriorityThis is the most frequently flagged gap in the last cycle and appears across multiple call types.
Reinforce "GCC fluency" as a peer-coaching example
Best practiceConsistently the strongest dimension — worth sharing this caller's approach in the next team huddle.